🕊️ Privacy Policy

Viki Pigeon Products

At Viki Pigeon Products, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share with us when you visit our website, make a purchase, or communicate with us.

---

1. Information We Collect

We may collect the following types of information to serve you better:

• Personal Information: Name, contact number, email address, and shipping/billing address.

• Order Details: Products purchased, quantities, transaction amount, and payment mode.

• Communication Data: Messages or inquiries sent through WhatsApp, email, or contact forms.

• Website Data: Basic analytics (such as browser type, pages visited, and duration) to improve user experience.

---

2. How We Use Your Information

Your information is used only for legitimate business purposes, including:

• Processing and delivering your orders.

• Communicating order updates and customer support.

• Providing product recommendations or offers relevant to your needs.

• Improving our website, services, and customer experience.

• Complying with legal and regulatory requirements.

---

3. Data Protection and Security

We take reasonable precautions to protect your personal data:

• All data is securely stored and accessed only by authorized personnel.

• We do not share or sell your personal information to any third parties.

• Payment details are processed through secure and trusted gateways; we do not store your card or bank information.

---

4. Sharing of Information

Your information may be shared only when necessary to:

• Fulfill your order (e.g., courier or logistics partners).

• Comply with lawful requests by authorities.
  We do not sell, rent, or trade customer data for marketing purposes.

---

5. Cookies and Analytics

Our website may use cookies to enhance your browsing experience and analyze visitor trends.
You can choose to disable cookies in your browser settings at any time, though some site functions may be affected.

---

6. Communication Preferences

You may receive updates or promotional messages from Viki Pigeon Products regarding new arrivals or combo offers.
You can opt out of promotional communications at any time by contacting us.

---

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you.

• Request correction or deletion of inaccurate or outdated information.

• Withdraw consent for marketing communications at any time.

---

8. Third-Party Links

Our website or posts may contain links to third-party websites (for example, brand references like Rohnfried or Cest Pharma).
We are not responsible for the privacy practices of these external sites — please refer to their respective policies.

---

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.

---

10. Contact Us

For any questions or concerns regarding this Privacy Policy or your data, please contact us:

 Call/WhatsApp: (+91) 96771 90766
 Location: Chennai, India
 Instagram / Facebook: @vikipigeonproducts